Don’t hesitate to contact us about any questions you might have — here are some of the ones we’re most commonly asked.
When paying by ANA card at Kimpton Shinjuku Tokyo restaurant / bar or presenting ANA Mileage Club Card, you will earn 1 mile for every 100 JPY (consumption tax included). In addition, please note in advance that we can not accept follow-up applications if you do not present your card at the time of payment.
Early check-in is subject to availability and cannot be guaranteed. To guarantee early arrival, book and pay for the previous night; otherwise, luggage storage is provided.
If you wish to book a late check-out (extend your check-out time), additional charges will apply. Subject to availability. Please request at the time of booking.
Modifications to reservations made through OTA sites must be handled directly by the third-party provider, not Kimpton Shinjuku Tokyo.
Yes. A valid government-issued photo ID is required for all guests; non-Japanese guests must show a valid passport.
Yes. We will store luggage before check-in and after check-out (limited to your check-out date).
The minimum check-in age is 18. A valid government-issued photo ID is required at check-in, and non-Japanese guests must present a valid passport.
No. All guest rooms are non-smoking; a dedicated indoor area for smokers is provided on the property instead.
Yes. Kimpton Shinjuku Tokyo offers at least one accessible room; due to limited inventory, guests are advised to call the IHG ANA Hotels Reservation Centre at 0120-056-658 before booking.
Yes, there is a small cost for rollaway beds and baby cots/cribs are free of charge. However, not all rooms are large enough to take extra beds and cribs. If you require a room big enough to accommodate a rollaway bed or a crib, call the IHG ANA Hotels Reservation Centre at 0120-056-658. Supply is limited, so please enquire at time of booking.
Yes, some room categories have connecting rooms available. To inquire about connecting rooms, call the IHG ANA Hotels Reservation Centre at 0120-056-658
No. Essential Walk-in Shower rooms feature a rain shower only and no bathtub. The Essential King and Essential Twin rooms include a deep soaking bathtub plus rain shower.
Children aged 12 and under stay for free when using existing beds. However, for meal-inclusive plans, the cost of meals for children is not included in the rate.
Room service is available 24 hours a day, 7 days a week for all guests.
Yes. Call the IHG ANA Hotels Reservation Centre at 0120-056-658 to request a pet-free room.
Kimpton Shinjuku Tokyo does not offer free shuttle service from the airport, however, we can help you to get a taxi. Please see our Maps + Directions page for more information about how to get to Kimpton Shinjuku Tokyo via train, taxi or limousine bus.
Overnight guests pay a flat 4,000 JPY for 24 hours with unlimited in-and-out privileges. Restaurant guests spending more than 5,000 JPY receive 2 hours of complimentary parking. General visitors pay 250 JPY per 15 minutes.
Yes. An on-site underground parking entrance sits at Koen Dori side, with up to 40 spaces. Maximum vehicle size: 5,300 mm L x 1,900 mm W x 2,050 mm H, 2,300 kg.
Yes. Up to 4 pets are allowed per reservation at District Brasserie Bar Lounge (terrace and lounge) and The Jones Cafe & Bar. At 86, up to 1 pet per two guests is allowed.
A la carte breakfast at District Brasserie is available. See the restaurant District page for more information.
You can order special items including cakes and champagne for birthdays or anniversaries. Please reserve your cake prior to your stay via Kimpton Shinjuku Tokyo reservations team.
Although not mandatory, we recommend that you make a reservation in advance, as seats are limited.
Within Kimpton Shinjuku Hotel’s restaurants and bars, 15% of the fee is charged as a service charge.
Kimpton Shinjuku Tokyo is approximately 0.8 km / 0.5 mi / 12 minutes on foot from JR Shinjuku Station’s south exit, and about 8 minutes on foot from Tochomae Station (Exit A4) on the Oedo Line.
Kimpton Shinjuku Tokyo does not offer free shuttle service from the airport, however, we can help you to get a taxi. Please see our Maps + Directions page for more information about how to get to Kimpton Shinjuku Tokyo via train, taxi or limousine bus.
Overnight guests pay a flat 4,000 JPY for 24 hours with unlimited in-and-out privileges. Restaurant guests spending more than 5,000 JPY receive 2 hours of complimentary parking. General visitors pay 250 JPY per 15 minutes.
Yes. An on-site underground parking entrance sits at Koen Dori side, with up to 40 spaces. Maximum vehicle size: 5,300 mm L x 1,900 mm W x 2,050 mm H, 2,300 kg.
Take the Keikyu Line to Shinagawa Station, transfer to the Yamanote Line to JR Shinjuku Station (about 40 minutes, ~1,400 JPY total); or take the Airport Limousine Bus from HND to Busta Shinjuku and walk or taxi the short distance to Kimpton Shinjuku Tokyo.
Yes. All guests receive complimentary high-speed Wi-Fi throughout the hotel during every stay.
If you show your card, you will earn 1 point for every 100 JPY (including consumption tax) from April 1, 2022 and beyond. (Excluding Room service) In addition, please note in advance that we can not accept follow-up applications if you do not present your card at the time of payment.
Gourmet Points or Gourmet Miles will be collected when using the in-house restaurant & bar. Present your IHG® One Rewards Card if you wish to earn Gourmet Points, or present your ANA Mileage Club Card if you wish to earn Gourmet Miles.
Unfortunately, Kimpton Shinjuku Tokyo does not accept ANA Value Vouchers. The only benefit available at our hotel is the selectable member exclusive benefits “Diamond Service”.
Yes. Laundry/dry-cleaning service is available.
Yes. Kimpton Shinjuku Tokyo has 4 meeting/event spaces totaling 135 sq m / 10,764 sq ft, with the largest room approximately 2,110 sq ft and total capacity for up to ~511 guests.
When paying by ANA card at Kimpton Shinjuku Tokyo restaurant / bar or presenting ANA Mileage Club Card, you will earn 1 mile for every 100 JPY (consumption tax included). In addition, please note in advance that we can not accept follow-up applications if you do not present your card at the time of payment.
If you show your card, you will earn 1 point for every 100 JPY (including consumption tax) from April 1, 2022 and beyond. (Excluding Room service) In addition, please note in advance that we can not accept follow-up applications if you do not present your card at the time of payment.
Gourmet Points or Gourmet Miles will be collected when using the in-house restaurant & bar. Present your IHG® One Rewards Card if you wish to earn Gourmet Points, or present your ANA Mileage Club Card if you wish to earn Gourmet Miles.
Unfortunately, Kimpton Shinjuku Tokyo does not accept ANA Value Vouchers. The only benefit available at our hotel is the selectable member exclusive benefits “Diamond Service”.
Check-in is from 15:00 and check-out is at 11:00. Times may vary by package; always refer to your reservation confirmation.
Early check-in is subject to availability and cannot be guaranteed. To guarantee early arrival, book and pay for the previous night; otherwise, luggage storage is provided.
If you wish to book a late check-out (extend your check-out time), additional charges will apply. Subject to availability. Please request at the time of booking.
Modifications to reservations made through OTA sites must be handled directly by the third-party provider, not Kimpton Shinjuku Tokyo.
Yes. A valid government-issued photo ID is required for all guests; non-Japanese guests must show a valid passport.
Yes. We will store luggage before check-in and after check-out (limited to your check-out date).
The minimum check-in age is 18. A valid government-issued photo ID is required at check-in, and non-Japanese guests must present a valid passport.
No. All guest rooms are non-smoking; a dedicated indoor area for smokers is provided on the property instead.
Yes. Kimpton Shinjuku Tokyo offers at least one accessible room; due to limited inventory, guests are advised to call the IHG ANA Hotels Reservation Centre at 0120-056-658 before booking.
Yes, there is a small cost for rollaway beds and baby cots/cribs are free of charge. However, not all rooms are large enough to take extra beds and cribs. If you require a room big enough to accommodate a rollaway bed or a crib, call the IHG ANA Hotels Reservation Centre at 0120-056-658. Supply is limited, so please enquire at time of booking.
Yes, some room categories have connecting rooms available. To inquire about connecting rooms, call the IHG ANA Hotels Reservation Centre at 0120-056-658
No. Essential Walk-in Shower rooms feature a rain shower only and no bathtub. The Essential King and Essential Twin rooms include a deep soaking bathtub plus rain shower.
Children aged 12 and under stay for free when using existing beds. However, for meal-inclusive plans, the cost of meals for children is not included in the rate.
Room service is available 24 hours a day, 7 days a week for all guests.
Yes. Call the IHG ANA Hotels Reservation Centre at 0120-056-658 to request a pet-free room.
Yes. Kimpton Shinjuku Tokyo is a pet-friendly hotel welcoming pets.
Pets are only allowed in pet-designated rooms. Book an Essential Corner King or above; for medium-size pets (11 kg or more), book the Premium King or Suite category.
Pet-designated rooms include a food bowl, water bowl, blanket, pet bed, and toys. Treats are also available, and staff can advise on nearby dog-friendly areas.
Yes. Up to 4 pets are allowed per reservation at District Brasserie Bar Lounge (terrace and lounge) and The Jones Cafe & Bar. At 86, up to 1 pet per two guests is allowed.
A la carte breakfast at District Brasserie is available. See the restaurant District page for more information.
You can order special items including cakes and champagne for birthdays or anniversaries. Please reserve your cake prior to your stay via Kimpton Shinjuku Tokyo reservations team.
Although not mandatory, we recommend that you make a reservation in advance, as seats are limited.
Within Kimpton Shinjuku Hotel’s restaurants and bars, 15% of the fee is charged as a service charge.
Kimpton Shinjuku Tokyo is approximately 0.8 km / 0.5 mi / 12 minutes on foot from JR Shinjuku Station’s south exit, and about 8 minutes on foot from Tochomae Station (Exit A4) on the Oedo Line.
Kimpton Shinjuku Tokyo does not offer free shuttle service from the airport, however, we can help you to get a taxi. Please see our Maps + Directions page for more information about how to get to Kimpton Shinjuku Tokyo via train, taxi or limousine bus.
Overnight guests pay a flat 4,000 JPY for 24 hours with unlimited in-and-out privileges. Restaurant guests spending more than 5,000 JPY receive 2 hours of complimentary parking. General visitors pay 250 JPY per 15 minutes.
Yes. An on-site underground parking entrance sits at Koen Dori side, with up to 40 spaces. Maximum vehicle size: 5,300 mm L x 1,900 mm W x 2,050 mm H, 2,300 kg.
Take the Keikyu Line to Shinagawa Station, transfer to the Yamanote Line to JR Shinjuku Station (about 40 minutes, ~1,400 JPY total); or take the Airport Limousine Bus from HND to Busta Shinjuku and walk or taxi the short distance to Kimpton Shinjuku Tokyo.
Yes. All guests receive complimentary high-speed Wi-Fi throughout the hotel during every stay.
No. Kimpton Shinjuku Tokyo does not have a swimming pool. Guests have access to a 24-hour fitness center instead.
Yes. A 24-hour fitness center is available to all guests at no extra charge.
Every evening from 5:00 PM to 6:00 PM Kimpton Shinjuku Tokyo hosts Kimpton Social Hour with complimentary themed cocktails, wines, and seasonal canapes for staying guests.
Yes. Laundry/dry-cleaning service is available.
Yes. Kimpton Shinjuku Tokyo has 4 meeting/event spaces totaling 135 sq m / 10,764 sq ft, with the largest room approximately 2,110 sq ft and total capacity for up to ~511 guests.
When paying by ANA card at Kimpton Shinjuku Tokyo restaurant / bar or presenting ANA Mileage Club Card, you will earn 1 mile for every 100 JPY (consumption tax included). In addition, please note in advance that we can not accept follow-up applications if you do not present your card at the time of payment.
If you show your card, you will earn 1 point for every 100 JPY (including consumption tax) from April 1, 2022 and beyond. (Excluding Room service) In addition, please note in advance that we can not accept follow-up applications if you do not present your card at the time of payment.
Gourmet Points or Gourmet Miles will be collected when using the in-house restaurant & bar. Present your IHG® One Rewards Card if you wish to earn Gourmet Points, or present your ANA Mileage Club Card if you wish to earn Gourmet Miles.
Unfortunately, Kimpton Shinjuku Tokyo does not accept ANA Value Vouchers. The only benefit available at our hotel is the selectable member exclusive benefits “Diamond Service”.
By booking direct on our website and becoming an IHG® Rewards Club member, you’ll enjoy what you can’t get elsewhere.
BEST RATES. ALWAYS.